Given a ticket in the RT3 system with some transaction having content, we can simply create new tickets, which are related to the ticket by three possible means
you can carry over (part of) the contents of a transaction to the new ticket by the following steps:
clicking for example the [pretask] link of the transaction yields a page to choose the queue in which the prerequisite ticket will be created
Screenshot for Queue selection
choosing a queue yields a ticket create page, with prefilled content and relations.Screenshot of ticket create page
changing and commiting is possible. Dependant ticket is createdScreen shot of new ticket's page
We are able to deactivate global scrips per queue as well as deactivate scrips globally and reenable it per queue.This is the GUI (screen shot)
Dirk Pape (German page).